Never before has there been more information online about long leasehold managing agents – from consumer advice on your rights and options, though to customers review sites like Feefo and Trustpilot – yet to most freeholders, RMCs or RTMs, the vetting and selection process remains a time-consuming and onerous task. 

Fear that a change of managing agent may yield a handover period fraught with administrative headaches and issues falling between the cracks, or the feeling of dread that the incoming agent will be no better for the building than the outgoing one, mean unnecessary inertia is created and unproductive relations continue. 

It doesn’t need to be that way. If you have the right under the terms of the lease to change your managing agent, the process can be surprisingly straightforward. The right managing agent for you will do everything reasonable to facilitate the smooth handover you hoped for. 

To discuss your precise situation in detail and in the strictest of confidence, get in touch and we can help in one or more of the following ways:

• Ascertain if it is reasonable to repair the relationship with the current managing agent and go forward on new terms

• Listen to what is lacking and help you put together a brief specification for the incoming managing agent

• Shortlist managing agents that should fit the bill 

• Introduce these managing agents to you

• Help you to put together a service level agreement to be appended to the agent’s management agreement

• Review the current managing agent’s management agreement and assist with the termination letter

• Assist with the handover of information, ensuring all electronically held files in particularly are methodically transferred

• Stay in touch during the newly installed managing agent’s probation period 

Introducing Juxtablock

For both landlords and managing agents, Juxtablock is an online platform that matches landlords, RMCs and RTMs to managing agents based on a number of criteria. As a managing agent or a client seeking a new managing agent, click herefor more information on Juxtablock’s unique service.